We collect several types of information to provide and improve our services to you:
Identity Data: Name, date of birth, and gender.
Contact Data: Email address, phone number, and physical address.
Technical Data: IP address, browser type, time zone setting, and device information.
Usage Data: Information about how you use our website and services.
Communication Data: Records of your correspondence with our support team.
We process your personal data under the following legal grounds:
Consent: Where you have given clear consent for us to process your data for a specific purpose.
Contract: Where processing is necessary for a contract we have with you.
Legal Obligation: Where processing is necessary for us to comply with the law.
Legitimate Interests: Where processing is necessary for our legitimate interests or the legitimate interests of a third party.
Your information is used to:
Manage your account and provide customer support.
Verify your age and identity to prevent fraud.
Personalize your experience on the platform.
Monitor and analyze trends, usage, and activities.
Send you marketing communications, provided you have opted in.
We retain personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. While we use reasonable organizational and technical measures to protect your data, no method of transmission over the internet is 100% secure.
Under relevant Canadian privacy laws, you may have the following rights:
The right to access the personal information we hold about you.
The right to request the correction of inaccurate data.
The right to request the deletion of your data under certain conditions.
The right to withdraw consent at any time where we rely on consent to process your data.
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]